Service Providers Go to Media Type: ChooseResearchArticlesCase StudiesEventsBrochuresBlogsPodcasts/Webcasts  Research RSS Feed Widespread Innovation Disappointment Drives the Need for Actionable Intelligence Nordic Region Service Provider Performance and Satisfaction: 2010 Belux Service Provider Performance and Satisfaction Study: 2010 10 Steps for Improving Your Shared Services Brand Eradicating the Innovation Dearth in Business Process Outsourcing: Practical Advice on how to Achieve it An Inside Look into Business Process Outsourcing UK Service Provider Performance and Satisfaction Study: 2009 OutTake: Are We Seeing the Death of the Captive? 2Q09 EquaTerra Advisor and Service Provider Pulse Survey Results Cloud Computing: The Marketplace is Getting Ready. Are You? View all »  Articles RSS Feed The Convergys/Northgate Union Business Responds to Recession by Tying Outsourcing Agreements to Outcomes View from the Trenches: UK IT Outsourcing High Growth Expected in Industry-Oriented Analytical Services: SSON Interviews EquaTerra's Bob Cecil Beware Those Joint Ventures Rethinking the RFP Outsourcing on the up with UK firms Capgemini tops outsourcing customer satisfaction league Outsourcing Industry Mergers Spell Bad News for IT Xerox In $6.4 Billion Affiliated Computer Services Buy View all »  Case Studies RSS Feed TV Organisation Broadcasts F&A Outsourcing and Internal Transformation Benefits Global Music Company Changes its Tune Specialty Apparel Retailer Turns to EquaTerra to Conduct Benchmark Analysis of its IT Infrastructure E.W. Scripps Blazes Path that Leads to Most Comprehensive Mid-Market HR Outsourcing Deal of Its Kind EquaTerra Helps UK City Council to Improve Value for Money in Information Technology Services Contract EquaTerra Helps Utility Company Mend Outsourcing Relationship Global Communications Company Successfully Implements F&A Outsourcing Scottish Water Implements Innovative Collaborative Responsibility Service Delivery Model Global Manufacturing Leader Seeks Ways to Rev Up its Global Sourcing Strategy EquaTerra Helps Leading Consumer Packaged Goods Supplier Discover the Beauty of Global HR Outsourcing View all »  Events View all »  Brochures RSS Feed Information Technology Sourcing Advisory Services - Achieve a Proven, World-Class IT Organization View all »  Blogs RSS Feed EquaTerra Blog: Service Provider Superstars – as Voted for by Dutch End-User Organisations EquaTerra Blog: Assurance Reporting: What does the Evolution of SAS 70 to SSAE 16 and ISAE 3402 Mean for Outsourcing Relationships? EquaTerra Blog: Trends in Real Estate and Facilities Management Outsourcing: An Interview Trifecta EquaTerra Blog: Outsourcing Contracting Complexity: Most Challenging Terms and Conditions EquaTerra Blog: Outsourcing in the UK Public Sector - Avoiding the Pitfalls (Back to Basics) EquaTerra Blog: Don't Let Ineffective Governance Reduce the Value of Outsourcing EquaTerra Blog: NorthgateArinso Acquisition of Convergys HR Outsourcing Business - What Impact Will This Have on the Market? EquaTerra Blog: NASSCOM India Leadership Forum 2010 EquaTerra Blog: Global Sourcing: Collaboration (Sometimes More, Sometimes Less) is Key EquaTerra Blog: China Grows as Delivery Center for ITO and BPO Services View all »  Podcasts RSS Feed The Echo: 4Q09 Podcast Podcast: Dell/Perot's Impact on the Tier 2 and Tier 3 Service Provider Market and How Buyers Need to Prepare Podcast: Protecting Against Risk in Applications and Code Podcast: EquaTerra Sorts Through the Conflicting Reports on Outsourcing Demand for the Balance of 2009 2Q09 Pulse Survey Results - Podcast Excerpt Series Podcast: Indian Service Providers in the US Podcast: Obama Administration Announces New Agencies Podcast: How Will the GM Bankruptcy Affect the Outsourcing Community? Podcast: Observations from HRO World 2009 Podcast: Is Outsourcing Deal Pricing Going Down With the Market? View all »  Webcasts View all »