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The Library » By Topic » Service Providers

Service Providers

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 Research

Widespread Innovation Disappointment Drives the Need for Actionable Intelligence
Nordic Region Service Provider Performance and Satisfaction: 2010
Belux Service Provider Performance and Satisfaction Study: 2010
10 Steps for Improving Your Shared Services Brand
Eradicating the Innovation Dearth in Business Process Outsourcing: Practical Advice on how to Achieve it
An Inside Look into Business Process Outsourcing
UK Service Provider Performance and Satisfaction Study: 2009
OutTake: Are We Seeing the Death of the Captive?
2Q09 EquaTerra Advisor and Service Provider Pulse Survey Results
Cloud Computing: The Marketplace is Getting Ready. Are You?

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 Articles

The Convergys/Northgate Union
Business Responds to Recession by Tying Outsourcing Agreements to Outcomes
View from the Trenches: UK IT Outsourcing
High Growth Expected in Industry-Oriented Analytical Services: SSON Interviews EquaTerra's Bob Cecil
Beware Those Joint Ventures
Rethinking the RFP
Outsourcing on the up with UK firms
Capgemini tops outsourcing customer satisfaction league
Outsourcing Industry Mergers Spell Bad News for IT
Xerox In $6.4 Billion Affiliated Computer Services Buy

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 Case Studies

TV Organisation Broadcasts F&A Outsourcing and Internal Transformation Benefits
Global Music Company Changes its Tune
Specialty Apparel Retailer Turns to EquaTerra to Conduct Benchmark Analysis of its IT Infrastructure
E.W. Scripps Blazes Path that Leads to Most Comprehensive Mid-Market HR Outsourcing Deal of Its Kind
EquaTerra Helps UK City Council to Improve Value for Money in Information Technology Services Contract
EquaTerra Helps Utility Company Mend Outsourcing Relationship
Global Communications Company Successfully Implements F&A Outsourcing
Scottish Water Implements Innovative Collaborative Responsibility Service Delivery Model
Global Manufacturing Leader Seeks Ways to Rev Up its Global Sourcing Strategy
EquaTerra Helps Leading Consumer Packaged Goods Supplier Discover the Beauty of Global HR Outsourcing

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 Events

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 Brochures

Information Technology Sourcing Advisory Services - Achieve a Proven, World-Class IT Organization

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 Blogs

EquaTerra Blog: Service Provider Superstars – as Voted for by Dutch End-User Organisations
EquaTerra Blog: Assurance Reporting: What does the Evolution of SAS 70 to SSAE 16 and ISAE 3402 Mean for Outsourcing Relationships?
EquaTerra Blog: Trends in Real Estate and Facilities Management Outsourcing: An Interview Trifecta
EquaTerra Blog: Outsourcing Contracting Complexity: Most Challenging Terms and Conditions
EquaTerra Blog: Outsourcing in the UK Public Sector - Avoiding the Pitfalls (Back to Basics)
EquaTerra Blog: Don't Let Ineffective Governance Reduce the Value of Outsourcing
EquaTerra Blog: NorthgateArinso Acquisition of Convergys HR Outsourcing Business - What Impact Will This Have on the Market?
EquaTerra Blog: NASSCOM India Leadership Forum 2010
EquaTerra Blog: Global Sourcing: Collaboration (Sometimes More, Sometimes Less) is Key
EquaTerra Blog: China Grows as Delivery Center for ITO and BPO Services

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 Podcasts

The Echo: 4Q09 Podcast
Podcast: Dell/Perot's Impact on the Tier 2 and Tier 3 Service Provider Market and How Buyers Need to Prepare
Podcast: Protecting Against Risk in Applications and Code
Podcast: EquaTerra Sorts Through the Conflicting Reports on Outsourcing Demand for the Balance of 2009
2Q09 Pulse Survey Results - Podcast Excerpt Series
Podcast: Indian Service Providers in the US
Podcast: Obama Administration Announces New Agencies
Podcast: How Will the GM Bankruptcy Affect the Outsourcing Community?
Podcast: Observations from HRO World 2009
Podcast: Is Outsourcing Deal Pricing Going Down With the Market?

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 Webcasts

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