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The Library » By Topic » Outsourcing

Outsourcing

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 Research

Multi-provider Cost Traps -- Not Achieving Your ROI? Here Are Five Reasons Why
European Service Provider Performance & Satisfaction (SPPS) Study 2009-2010
Private SaaS: A Model for Restructuring IT Outsourcing to Eliminate Stranded Costs
Knowledge Management Makes a Comeback
The EquaTerra Echo: 2Q10 Edition
Dutch Strategic Outsourcing Study 2010
2Q10 EquaTerra Advisor and Service Provider Pulse Survey Results
Avoiding the Pitfalls of HR Outsourcing (HRO) Transition
How to Champion Sustainability, Reduce Costs and Consumption and Win Friends in High Places... Without Increasing Your Spend
Legally Speaking: What You Need to Know about Legal Process Outsourcing -- and How to Get Started

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 Articles

Outsourced Call Centers Return, to U.S. Homes
Outsourcing to India Draws Western Lawyers
Your Cloud or Mine? Grasp Current Costs Before You Decide
Changing Deal Terms and Risks Define the Procurement Outsourcing Market
The Unchanging Change Orders
San Diego County's CIO Shares Secrets Behind the County's Success With IT Outsourcing
Auditing Is Up to You
Is IT Outsourcing Still In?
Analysis: The Pitfalls of Procurement Outsourcing
The Convergys/Northgate Union

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 Case Studies

Water Company Has Optimised Information Systems on Tap
EquaTerra's Expertise Guides Large Company Throughout its Search for IT and ADM Outsourcing Partners
TV Organisation Broadcasts F&A Outsourcing and Internal Transformation Benefits
Global Music Company Changes its Tune
Specialty Apparel Retailer Turns to EquaTerra to Conduct Benchmark Analysis of its IT Infrastructure
Large Consumer Services Company Engages EquaTerra to Consolidate IT Function
Exploratory Client Service Helpdesk Outsourcing Results in Unexpected Savings
“Checking Out” F&A Outsourcing in the Hotel Business
Global Pharmaceutical Company Tackles Multi-Million Dollar IT Outsourcing Initiative
A Document Services Company and Its IT Outsourcing Service Provider Turn Around an Ailing Five-Year Relationship

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 Events

Optimizing Outsourcing GovernanceBest Practices Roundtable and Networking
14-15 October 2010
Boston 
Hosted by EquaTerra
HRO Summit Europe16-18 November 2010
Amsterdam

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 Brochures

AMI/Smart Grid Service - Smart Sourcing to Smart Governance
Business in Transition Services - Managing Mergers, Acquisitions, Divestitures and Downsizing
Contract Diagnostic Services - Know How Your Contract Stacks Up
EquaSiiis Enterprise - Know Your Governance Data Adds Up
Expert Outsourcing Management and Governance Delivers Results
HR Contract Review Services - Is Your HRO Contract Competitive?
Information Technology Sourcing Advisory Services - Achieve a Proven, World-Class IT Organization
Invoice Audit Services - Increase the Value of Outsourcing
Optimize Your Real Estate and Facilities Management

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 Blogs

EquaTerra Blog: Before You Benchmark: Consider Savings Estimates, Cost Drivers and Timelines
EquaTerra Blog: Is Legal Spend Sacred Ground? 50% Savings is Changing the Game.
EquaTerra Blog: Shared Services: Buyers Speak Out on Implementation Lessons Learned
EquaTerra Blog: You have outsourced Applications and Infrastructure. Will SaaS work for you?
The Outsourcing Debate Blog Better Benchmarking Series: Hitting the hard and soft targets
EquaTerra Blog: European IT services buyers give outsourcing the vote, but how do they rate their providers?
EquaTerra Blog: 2Q10 Echo Business & IT Services Market Review – Early Signs of a Shift in Buyer Sourcing Preferences?
EquaTerra Blog: Service Provider Superstars – as Voted for by Dutch End-User Organisations
EquaTerra Blog: Outsourcing Increasing in The Netherlands: Application Management Biggest Area of Growth
The Outsourcing Debate Blog: Value Assurance...avoiding throwing the baby out with the bath water

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 Podcasts

2Q10 Pulse Survey Results - Podcast Excerpt Series
Podcast Series: European Legal Pulse Survey Results 2009
Podcast: Outsourcing and Offshoring Are Not the Same
Podcast: What Effect Will Healthcare Legislation Have On IT Services and Outsourcing?
The Echo: 4Q09 Podcast
Podcast: Security Breaches in China - What Does It Mean For Outsourcing?
4Q09 Pulse Survey Results - Podcast Excerpt Series
Podcast: 2010 Through the Eyes of EquaTerra
Podcast: Spin-Offs and Acquisitions in the Pharmaceutical Industry
3Q09 Pulse Survey Results - Podcast Excerpt Series

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 Webcasts

What You Need to Know About Legal Process Outsourcing and How to Get Started
Cloud Computing: Avoiding the Pitfalls
Smart IT Sourcing: ConvaTec's Roadmap to Success
Integrated Sourcing Webcast: Future of Real Estate and Facilities Management in the Pharmaceutical & Life Sciences Industries
HROA Learning SIG Webcast: Recent Trends and Cases in Learning Services, password: hroatrends
Governing Your Outsourcing Portfolio: Are You Achieving Maximum Value?
Outsourcing 2009: Revisiting sourcing in an economic downturn
Limiting Risk in Global Sourcing Efforts
Innovative ITO Sourcing: VF Corporation Blazes a New Trail
City of Minneapolis Case Study - 2nd Generation Outsourcing in the Public Sector; Password: outsourcing

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