Other Business Processes Go to Media Type: ChooseResearchArticlesCase StudiesEventsBrochuresBlogsPodcasts/Webcasts  Research RSS Feed Knowledge Management Makes a Comeback How to Champion Sustainability, Reduce Costs and Consumption and Win Friends in High Places... Without Increasing Your Spend Legally Speaking: What You Need to Know about Legal Process Outsourcing -- and How to Get Started Defining Next Generation Health Care Contact Center Strategies Charting a Future Course for Outsourcing in the Pharmaceutical Industry Assessing the Opportunities for Document Services Outsourcing in the Healthcare Industry Top Five Ways to Optimize Operations and Outsourcing During Mergers, Acquisitions, Divestitures or Downsizing Emerging BPO & KPO Trends in the Pharmaceutical Industry It's a Question of Balance - How Professional Advisors can Add Value to the Process Outsourcing Trends in the Financial Services Industry View all »  Articles RSS Feed Outsourced Call Centers Return, to U.S. Homes Outsourcing to India Draws Western Lawyers Healthcare Payors Reshuffle Their Priorities in Light of Healthcare Reform and Will Look to BPO High Growth Expected in Industry-Oriented Analytical Services: SSON Interviews EquaTerra's Bob Cecil Rapid Restoration Cutting out all the red tape can be the icing on the cake State Farm Insurance Dumps Service Provider Satyam Pharmaceutical Outsourcing’s New Frontiers: Pharmacovigilance and Clinical Data Management Cold calling is damaging the reputation of offshoring Outsourcing the Financials View all »  Case Studies RSS Feed National Pharmacy Chain Implements Customer Contact Center Outsourcing Initiative Leading to Major Process Improvements View all »  Events RSS Feed Global Sourcing Forum13-14 October 2010 New York, NY Panelists: Stan Lepeak, Managing Director - Global Research Phil Fersht, Founder & CEO, Horses for Sources David Guzman, CIO, Axciom Karl Keirstad, Senior Equity Analyst, Kaufman Bros. 'Uncloaking the Cloud: How the Outsourcing Industry is Being Reshaped by the Utility Model' Optimizing Outsourcing GovernanceBest Practices Roundtable and Networking 14-15 October 2010 Boston  Hosted by EquaTerra Outsourcing 2010: Structuring, Negotiation and Governance21-22 October 2010 Los Angeles, CA Speaker: Ron Walker, Managing Director Bill Peters, Partner, Gibson, Dunn & Crutcher LLP "Pricing and Financial Structures" View all »  Brochures RSS Feed Business in Transition Services - Managing Mergers, Acquisitions, Divestitures and Downsizing Contract Diagnostic Services - Know How Your Contract Stacks Up Customer Relationship Management Advisory Services - Transform Service Centers to Manage Critical Relationships and Maximize ROI View all »  Blogs RSS Feed EquaTerra Blog: Is Legal Spend Sacred Ground? 50% Savings is Changing the Game. EquaTerra Blog: Knowledge Management in 10 Easy Steps EquaTerra Blog: Nine Predictions for the Future of Legal Process Outsourcing EquaTerra Blog: (Attempting to) Legislate Call Center Best Practices EquaTerra Blog: ITO Continues to Heat Up in the Nordics EquaTerra Blog: Emerging Outsourcing Areas: Legal Process Outsourcing View all »  Podcasts View all »  Webcasts RSS Feed What You Need to Know About Legal Process Outsourcing and How to Get Started View all »