|
|
| 12/16/09Specialty Apparel Retailer Turns to EquaTerra to Conduct Benchmark Analysis of its IT InfrastructureA large specialty retailer was looking to improve its IT capabilities, speed to market and cost competitiveness. To do so, the company retained EquaTerra to conduct a benchmark analysis so it could see how it compared to industry best practices. The eye-opening analysis led the retailer to engage a global sourcing provider so it could transform its IT infrastructure and thereby improve upon several lagging IT competencies. As a result, the retailer got on track to consolidating its IT systems, migrating retailers’ locations to a wireless network, and fully leveraging the provider’s global operations and support infrastructure. |
|
| 08/05/09Large Consumer Services Company Engages EquaTerra to Consolidate IT FunctionEquaTerra helped this U.S.-based company identify, screen and transition its IT processes to an outsourcing partner. With EquaTerra’s assistance throughout the entire transition, the company successfully transferred its IT infrastructure and software application and maintenance operations to a third-party outsourcing provider. As a result, the company is on track to reduce its costs by 20 percent and gain access to industry best practices. |
|
| 07/01/09Global Pharmaceutical Company Tackles Multi-Million Dollar IT Outsourcing InitiativeA leading global pharmaceutical company turned to IT outsourcing to lower costs, improve IT efficiencies and diversify risk within its IT operation. With a sound relationship in place with EquaTerra and internally aligned executives with a shared vision, the company was able to establish and execute an end-to-end IT outsourcing deal with a single provider worth more than $700 million. |
|
|
|
| 04/01/09Innovative Sourcing Case Study: VF Corporation Manages ITO Request for Proposal Cycle in Record TimeA typical information technology outsourcing (ITO) request for proposal (RFP) cycle can span five months or longer. VF knew they wanted to follow a different path and sought a revolutionary approach to the RFP process that would deliver the results they were seeking in a compressed timeframe. The key criteria they established upfront ultimately enabled VF to go from strategy development to vendor selection in a mere six weeks, and successfully leveraged innovation to achieve their strategic and tactical goals. |
|
| 03/11/09E.W. Scripps Blazes Path that Leads to Most Comprehensive Mid-Market HR Outsourcing Deal of Its KindIn an effort to improve its back office HR operations and gain access to new HR tools and capabilities, E.W. Scripps made a strong internal business case for outsourcing. To help it strategically navigate the outsourcing process, Scripps engaged EquaTerra to advise it throughout the entire sourcing process, from RFP and service provider selection to contract negotiations and governance. Scripps’ five-year outsourcing contract is considered the most comprehensive HRO deal for a mid-market company – and has helped to blaze a trail for other companies of this size to pursue outsourcing as a means to become more strategic though streamlined processes and broader access to new capabilities. |
|
| 02/28/09EquaTerra Helps Parkland Hospital Forge New IT Provider PartnershipStrong Service Levels and Sound Governance Keys to Success: After its IT service provider missed several key service levels, Parkland Health and Hospital System decided it needed to evaluate its provider relationship. The organization retained EquaTerra to assess its contract and make recommendations for improvement. EquaTerra guided hospital officials as they forged an improved relationship with a new provider – a relationship that not only had detailed service level agreements in place, but one that was committed to strong governance. |
|
12/22/08EquaTerra Helps Utility Company Mend Outsourcing RelationshipA U.S.-based utility company was dissatisfied with its IT outsourcing service povider. The company hired EquaTerra to help it assess the relationship and provide recommendations for improvement. EquaTerra found that while the contract had guidelines for a governance program, neither party followed or knew what those guidelines were. EquaTerra helped reconstitute its governance program, which involved two key action items:
1. Defining roles and responsibilities.
2. Helping the utility company understand the contract it inherited from previous leadership.
To date, the two companies are moving forward with a better understanding of their contact and with clearer expectations of one another. |
|
| 12/22/08Global Communications Company Successfully Implements F&A OutsourcingEquaTerra initially started working with this global communications company with a brief to close a Finance and Accounting (F&A) outsourcing deal with an alreadyselected service provider. After an intense period of negotiations, an agreement was signed between the Service Provider and the client. |
|
| 11/12/08Scottish Water Implements Innovative Collaborative Responsibility Service Delivery ModelIn order to meet challenging cost saving and service delivery requirements set by the industry regulator, Scottish Water engaged EquaTerra. Working collaboratively with Scottish Water, EquaTerra recommended and supported the use of innovative commercial terms and governance in order to ensure that cost and service delivery objectives were achieved. A successful and pioneering solution resulted in contracts with service providers which offered guaranteed cost savings of 20%, improved service levels and a collaborative responsibility model able to deliver sustainable value. |
|
|
|
Case Studies 
