| 04/23/12It's Time to Rethink OutsourcingKPMG Shared Services and Outsourcing Advisory US leader Cliff Justice writes for IT Business Edge's CIO Update: It's clear that the outsourcing and business services industry is about to go through a change like never before. |
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| 04/04/12How the Cloud Found Mitchells & ButlersThe UK hospitality company which owns brands such as Harvester, O'Neill's, and All Bar One uses outcome based supplier selection with the aid of KPMG to modernize IT after several years of underinvestment. |
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| 02/29/12Seeking Growth Beyond the Eurozone: Implications for Global Business ServicesWhile there is much talk around increased protectionism and “de-globalisation” in the West, driven by weak local economies and populist politics, it is highly debatable whether these trends will slow Western firms’ expansion into Eastern and Southern Asian global markets. New KPMG research reinforces this point. |
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| 01/11/12Public Sector Outsourcing and the New NormalToday’s interest in government outsourcing is still based on cost savings, but the ambitions are far broader. Governments around the world are now considering outsourcing as a means to a completely new way of delivering services in a highly cost-effective manner. |
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| 08/24/11Wary Customers Turning to Shared ServicesIn its 2Q11 Sourcing Advisory Pulse Survey, management consultancy KPMG found that demand is increasing for the use of shared services in outsourcing deals to drive internal process improvement. The drive to shared services means customers must use new metrics to measure vendors, and vendors must be more careful in choosing engagement. |
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| 06/05/11Unlocking New Value in Global Business ServicesCFOs are pursuing advanced operating models and integrating internal service centers, third-party resources, cloud technologies and highly skilled services into a cross-functional portfolio of services that not only reduces costs but simplifies access, improves agility and drives new value. This "extended global enterprise" model reflects a new level of maturity in global business services. |
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| 03/22/11Switching Outsourcing Providers: 10 TipsIT leaders are doing as much re-sourcing -- bringing work back in-house or transferring it to a new provicer -- as they are signing new outsourcing deals. But "recompeting"an IT services deal isn't simple. Consider these tips before switching outsourcing providers. |
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