| 04/23/12It's Time to Rethink OutsourcingKPMG Shared Services and Outsourcing Advisory US leader Cliff Justice writes for IT Business Edge's CIO Update: It's clear that the outsourcing and business services industry is about to go through a change like never before. |
|
| 02/29/12Seeking Growth Beyond the Eurozone: Implications for Global Business ServicesWhile there is much talk around increased protectionism and “de-globalisation” in the West, driven by weak local economies and populist politics, it is highly debatable whether these trends will slow Western firms’ expansion into Eastern and Southern Asian global markets. New KPMG research reinforces this point. |
|
|
|
| 06/05/11Unlocking New Value in Global Business ServicesCFOs are pursuing advanced operating models and integrating internal service centers, third-party resources, cloud technologies and highly skilled services into a cross-functional portfolio of services that not only reduces costs but simplifies access, improves agility and drives new value. This "extended global enterprise" model reflects a new level of maturity in global business services. |
|
| 04/27/11Some Good Reasons to Think Holistically about Global SourcingOrganizations are looking to define a sourcing agenda that incorporates an optimal global services delivery mix to meet current needs and to evolve this model over time in response to changing organizational needs, economic conditions, and service provider and delivery location capabilities. |
|
| 04/05/11High Growth Markets: Serving up successInsight and perspective from KPMG on today's global economic hot spots: While there's no question high growth markets such as China and India have been affected by the global economic crisis, they continue to offer strategic opportunities -- whether you want to tap into the rising consumer affluence in these markets or reduce costs through better sourcing. |
|
|
|
| 01/07/11Getting a Handle on PayrollsAs businesses develop with more and more revenue coming from global markets, we are increasingly faced with very real problems in getting good data on the smaller populations around the globe that perform services for our companies. |
|
|
|
| 07/26/10Global HR: Developing Competencies for a Global WorkforceThe ability to interact effectively with people of different cultures is commonly addressed in leadership development programs or through expatriate assignments. But the actual competencies necessary for successful management of a global workforce are not well understood. |
|
| 03/09/10Sunoco Considers Outsourcing Local JobsSunoco expects EquaTerra to report in mid 2010 on which jobs could be profitably outsourced to labor markets in Asia or elsewhere. If Sunoco decides to outsource these jobs, it will seek proposals from contractors. |
|
| 09/22/09BPO - How Far Can You Go?Offshoring is now ‘fully grown’ and is out there looking for new challenges, developing new ideas and new services. As a natural progression of this, the offshore outsourcing industry continues to clamber up the value chain into more highly skilled pursuits. |
|
| 09/18/09Grappling With RIskWhen we concentrate services in a service-center environment to achieve uniformity of treatment and efficiencies in process, we heighten our susceptibility to operating risks, both natural and geopolitical. Such risks require extra preparedness, planning and analysis. |
|
| 08/24/09A world of outsourcing possibilitiesThe downturn has focused executives’ minds on the potential for fast growth in previously untapped locations. A global strategy requires IT organisations to develop more worldwide service chains, both to remain competitive and to tap into skilled, local talent. |
|
| 08/20/09Rapid RestorationLike all business sectors, offshoring and outsourcing has plummeted due to the deep global recession. But although deals are smaller in scope, spend and size, the industry continues to grow. In fact, organisations that have struggled to ‘keep the lights on’ are currently planning on a recovery that includes extensive expansions into both offshore and onshore outsourcing by the year’s end. |
|
|
|
| 06/25/09Taxing Offshore ProfitsPresident Obama is proposing to outlaw or restrict about $210 billion in tax breaks for offshore companies over the next decade in an effort to rewrite the U.S. tax code. Instead of fulfilling his aim of protecting American workers, some say the result will be the direct opposite. What, if anything, should HR be doing? |
|
| 06/05/09Making the most of the global workforceFor offshoring to work, IT leaders must know which skills can be successfully outsourced and have the necessary expertise to maintain productive relationships with providers. |
|
| 06/02/09The Truth About Obama's 'Tax on Outsourcing'To clear up those misperceptions, CIO.com separates fact from fiction, pointing out what is known and--just as important--what isn't clear about the White House's proposal and what it means for IT vendors, their customers, and for IT jobs. |
|
| 04/06/09Learning from the Satyam scandalThe recent Satyam scandal has served to heighten the issues already facing CPOs dealing with outsourced services. At a time when the dynamics of the market mean that suppliers are under pressure to reduce prices, the increased supply risk to business-critical services through scandals and economic weaknesses creates uncertainty and nervousness both inside and outside the organisation. |
|
Articles 
