EquaTerra invites outsourcing buyers and service providers to contribute to ongoing research. Current projects in which you can participate are listed here.
Service Provider Performance and Satisfaction Surveys
For eight years, EquaTerra (and formerly Morgan Chambers) has been conducting a unique study across Europe that explores the performance of all major outsourcing service providers in the ITO market.
We have now launched studies specific to individual countries and regions within Europe. The findings are based on the perceptions of the people that matter most – the clients.
Countries/Regions with Open Surveys:
Belgium/Luxembourg
The Netherlands
The Nordics
Participant Qualifications:
Outsourcing buyer responsible for managing outsourcing contracts for Information Technology services or utilizing an IT Shared Services Center within one or more of these regions.
To participate, e-mail anton.joha@equaterra.com to receive a questionnaire which should take less than 10 minutes to complete. Information you provide will be treated with total confidentiality.
Current and archived EquaTerra Service Provider Performance Studies are available in The Library.