Businesses want suppliers to innovate, improve quality and cut costs. How realistic are such expectations?
What is the truth about the state of outsourcing? And what are the new rules multinationals need to understand as they assess their outsourcing strategies?
To help clarify such issues, KPMG Agenda magazine sought the views of Stan Lepeak, KPMG Research Director, and Michael Mol, Associate Professor in Strategic Management at Warwick Business School and author of Outsourcing: Design, Process & Performance (Cambridge University Press). .
