There are many reasons why outsourcing buyers would want to assess alternative locations for service delivery, such as spreading risk, in terms of cost inflation or disaster recovery for example, or to access additional technical or language skills. These business process outsourcing (BPO) and information technology outsourcing (ITO) location analysis findings have been created using our outsourcing location expertise, supported by extensive data analysis. The analysis focuses on the relative current and projected strengths and weaknesses of alternative offshore outsourcing locations to India (at the country and city level).
