Podcast: Outsourcing in the Pharmaceutical Industry GlaxoSmithKline's HR Outsourcing Story Now fully transitioned to outsourced HR payroll, benefits, and call center services for their US and UK employees, GlaxoSmithKline (GSK) looks back at the process of outsourcing -- from making the initial decision to change management and governance. Recorded:  July 2009   Features:    Vicki Phelan, EquaTerra Pharmaceutical Managing Director, and                        Elaine Davis, Vice President of Human Resources, GlaxoSmithKline                          Duration:     approximately 24 minutes Discussion Highlights: Reasons to outsource Benefits gained from outsourcing Lessons learned Click here to listen to the podcast now.   More from EquaTerra on Outsourcing in the Pharmaceutical Industry: Emerging BPO & KPO Trends in the Pharmaceutical Industry Bigger, Broader and Better Linked: Considerations for Integrated Sourcing of Facilities Management and Real Estate Pharmacovigilance and Clinical Data Management Theory of Natural Selection: The Role of the Sourcing Advisor Evolves Case Study:  Pharmaceutical Spin-Off Transitions IT from Parent Company Charting a Future Course for Outsourcing in the Pharmaceutical Industry