Outsourced and Optimised the Back Office? What’s Your Next Competitive Advantage?
While back office functions may have addressed the challenges of a business world characterised by massive complexity, multiple geographies, time zones, cultures, political and legal systems, many organisations have the potential to improve the efficiency and value gained from activities that demand deep industry insight. This paper discusses Centres of Excellence, which can take your business beyond the typical shared services operating model to perform more complex and creative services.
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