Sourcing Software as a Service: Why, When and How Software as a Service (SaaS) has emerged as a hot topic in both the enterprise software and business and information technology (IT) services markets. Despite the hype factor, today’s organizations will be well served by exploring tactical SaaS opportunities and developing a longer-term SaaS strategy integrated with both enterprise software and outsourcing services strategies. This includes defining and understanding the nuances of the SaaS model and determining, based on various organizational characteristics, where the SaaS model is the best fit and how aggressive an adoption plan is realistic to pursue. Click here to view this document. Adobe Reader is required to view this document.