Real Estate and Facilities Management: How Do You Know Your Cost Structure Is Optimum?
Applying standardized benchmarking techniques to today's real estate and faciliites managment contracts is nearly impossible when there is so little standardization in the delivery of services. How do you compare prices when almost every contract is unique? Should you trust the "normalization" of statistical values when the definition of "normal" is rapidly changing? In spite of the challenges, it is important to make comparisons, ensure you're getting the best value, and identify opportunities for improvement. The alternative assessment approaches outlined in this paper offer reliable views of the current market as well as strategies for turning data into action plans.
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