An Inside Look into Business Process Outsourcing
In July and August of 2009, Integrated Search Solution Group (ISSG) and EquaTerra launched this comprehensive study using our combined extensive networks to gain a better understanding of various practices and drivers in completing transactions in one of the fastest growing business segments, BPO. We surveyed our networks and were able to target Business Process Outsourcing sales and contract professionals.
Our goals were simple; we wanted to gather information on the suppliers and their staff to understand the relative size of the organizations, and how these talented individuals were compensated for their efforts. In addition we wanted to gain insights into the people and firms they dealt with on a regular basis to sell, negotiate, structure and close these BPO transactions, including customers, advisors and attorneys.
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